The open payments space is under close scrutiny from regulators across the globe as they seek to ensure full compliance for fraud detection and AML. If you are a service provider (for account information or payment initiation) you need to demonstrate compliance as new regulations come into force. Estafet developed a flexible, automated customer on-boarding solution for Orwell that meant it could design new and independent processes and deploy these to a cloud environment. The solution recorded all the decisions made during onboarding, creating a reliable and adapted system that integrated with core systems and external services.